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Contact Us

Please use the form below to get in touch and we’ll get back to you as soon as we can.

Call our free national helpline

If you are in financial crisis and live in England or Wales, please call our free national helpline, Help through Hardship, on 0808 2082138 for free (open Monday to Friday, 9am-5pm, closed on public holidays) to talk confidentially with a trained Citizens Advice adviser. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.

Translators and Relay UK
Please ask the adviser if you need a translator, this will be provided via Language Line. If you can’t hear or speak on the phone you can use Relay UK. Find out how to use Relay UK →

or alternatively…

Call our local helpline

Adviceline

0808 278 7820

Monday to Friday 9am – 3pm, excluding Bank Holidays

(Calls to 0800 and 0808 numbers are free)

Get help in your own language
(Normal call charges apply)

Somali Somaliyeed
0114 700 6896
Urdu / Punjabi
0114 700 6881
Arabic
0114 700 2345
Mandarin / Cantonese
0114 700 6102
If you speak another language that is not listed above, please phone our Adviceline on 0808 278 7820 and we will try to get an interpreter. Alternatively, try to have a friend or family member with you when you call who can help translate.